BOB Integrated Care Board has made arrangements for the Urgent Care Centre at Broad Street Mall to be moved to the Royal Berkshire Hospital main site at Craven Road, Reading from 1st July 2025. The facility is no longer a walk-in facility. Patients must phone 111 or use 111.nhs.uk online to obtain advice and direction to an appropriate facility, which may include referral to the Urgent Care Centre. Patients could also be referred there by the Royal Berks A&E department or their GP surgery.